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| | Who pays for your mental health care? | 5/1/2005 |
 | Who your insurer is determines what services you will get... | |
| | How do I figure out who my insurer is? | 5/2/2005 |
 | If you think you have Medicaid, call the MassHealth Customer Service Center, 1-800-841-2900... | |
| | Who decides what mental health services I get? | 5/3/2005 |
 | You, your mental health clinician, and the insurance company....
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| | Who decides whether my mental health care services are paid for? | 5/4/2005 |
 | Sometimes your insurer decides and sometimes a private company....
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| | How can I make sure I get the services I want? | 5/5/2005 |
 | Before you can get a service, you must have a mental health clinician willing to provide it. | |
| | What if the insurance company refuses to authorize payment for the services my provider asks for? | 5/6/2005 |
 | First, make sure your doctor or therapist protected your right to appeal. | |
| | How to Protect Insurance Appeal Rights | 5/7/2005 |
 | A leaflet informing doctors, therapists, psychologists, and other providers how to protect their clients' appeal rights. | |
| | How do I appeal a denial by MassHealth? | 5/8/2005 |
 | General information on appealing a reduction in or denial of services by MassHealth, one of its HMOs or MBHP. | |
| | Massachusetts Behavioral Health Partnership (MBHP) appeals | 5/9/2005 |
 | If MBHP manages your mental health services for MassHealth, this
section explains how to appeal a reduction or denial of services. | |
| | What if MBHP or my MassHealth HMO denies my appeal? | 5/10/2005 |
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| | Appealing a denial of care by a private insurance company | 5/11/2005 |
 | If a private insurance company refuses to authorize payment for or cover mental health services you need, you can appeal. | |
| | Mental Health Parity | 5/12/2005 |
 | Description of the Massachusetts statute that requires some insurers to pay for certain mental health services.
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| | What if the private insurer denies my appeal? | 5/13/2005 |
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| | Getting or keeping an out-of-network doctor | 5/14/2005 |
 | What happens when the therapist or doctor you want is not part of the insurer's network of providers? | |